AT&T’s 3G network upgrades cause 2G customers to suffer

A report from Open for Business reveals how AT&T is screwing most of their customers for better 3G network performance. And yet AT&T’s 3G network still can’t satisfy many.

2G signal strength on AT&T’s network has supposedly weakened, following the rollout of AT&T’s 3G network with the introduction of the iPhone 3G last year. This is said to be due to AT&T’s decision to switch from using the 850 MHz band to the weaker 1900 MHz band in some areas.

The most obvious effect of this is that customers are finding themselves holding phones with no signal in places where there was previously good network coverage. This issue has been confirmed by AT&T’s technical support personnel, even going so far as to recommend that users get new 3G-enabled phones or perform methods to unlock the original iPhone to work with other carriers in the U.S.

For now, fixing this issue remains up to AT&T and the way it manages its wireless networks. Unless subscribers can find a way to turn the situation around in favor of themselves, of course. Before AT&T performs another network upgrade towards LTE and screw up everyone’s signal all over again.

Via Open for Business

Author: David Gonzales

I run the blogosphere.

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  • clinton

    I dont know what is going on with ATT but this statement is just not true in my area. I had two 2g iphones.. Then my top button broke so I bought a 3g while my wife still has a 2g. For the last two weeks I little to mostly no service with my 3g while my wife has full bars with her 2g with no issues. I can drive in any direction out of my town to then find that I have perfect service. Even in rural areas…

  • clinton

    I dont know what is going on with ATT but this statement is just not true in my area. I had two 2g iphones.. Then my top button broke so I bought a 3g while my wife still has a 2g. For the last two weeks I little to mostly no service with my 3g while my wife has full bars with her 2g with no issues. I can drive in any direction out of my town to then find that I have perfect service. Even in rural areas…