Motorola has recently launched its Milestone Android smartphone in Russia, obviously hoping to sell as many units as possible there (Russia is one of the world’s largest mobile markets).
However, the Russian Milestone has a problem that, reportedly, makes customers cancel their pre-orders.
It seems that Motorola had a hard time fitting all the letters in the Russian alphabet on the Milestone’s QWERTY keyboard.
This is what the Russian QWERTY keyboard of the Moto Milestone looks like (photo via Mobile-review):
Some letters have been paired on single keys (because the Russian alphabet has slightly more letters than the English one), but that’s not so much of a problem. The real problem is that, as a Milestone user reports, Motorola made a “significant mistake” by changing the location of Russian letters Ze and E (which look almost the same but are totally different), and by not including a comma in the Russian layout – the comma is “a very important part of the Russian language” and you have to change the layout to English when you need to use it.
Apparently, these mistakes make the Milestone’s Russian keyboard “nearly impossible to use.”
Naturally, users are asking Motorola to replace the faulty keyboard, because “the only way for Motorola to stay successful on the Russian market with their Milestone is to make an urgent announcement that all the buggy keyboards will be replaced for free and all the next Milestone shipments will have those bugs already corrected.”
Well, I hope Motorola will eventually do something about all this.
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