First iPhone 4 pre-order day: security problems, errors, frustration
By Florin on 16 Jun 10As of yesterday, the new iPhone 4 can be pre-ordered in a few markets around the world – including, of course, the US, where the smartphone is offered only together with an AT&T contract agreement.
While there have not been reports of major problems in the UK, France or Germany, the first iPhone 4 pre-order day in the US has been catalogued by Gizmodo as a total disaster, mainly because of AT&T’s pre-ordering system.
Customers who tried to pre-order the new iPhone online were frustrated by numerous errors that appeared in both AT&T’s and Apple’s system. Even worse, some customers complained that, when trying to log in to their AT&T account, the system would inexplicably log them in as different persons – this way exposing other subscribers’ private information.
This is the second time in less than seven days when a security breach is found on AT&T’s website, after the one that affected iPad 3G owners.
The single good thing coming out of this (good for Apple and AT&T) is that the iPhone 4 is now sold-out. Those who still want to pre-order it will receive it “on June 25 or later” – thus one day after the smartphone’s actual launch in retail stores.
Anyway, with so much bad publicity, there might be quite many users to say “screw AT&Apple, I’m getting myself an HTC Droid Incredible / HTC EVO 4G / Samsung Galaxy S.”
If you liked the post, you might find these interesting too:
- Apple to launch iPad internationally on May 28
- More than 600,000 iPhone 4 units pre-ordered. AT&T pre-orders are temporarily suspended
- iPad 2 to be followed by iPad 3 later this year?
- Verizon is testing CDMA iPad
- Apple iPad available in the US on April 3, pre-orders start this month
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