Consumer Reports has conducted an online survey among 58,000 readers to rate the US carriers. According to the survey’s results, AT&T is not only the lowest-scoring carrier, but also the only one to drop significantly in overall satisfaction.
Over half of the respondents who have AT&T as their carrier are using iPhones, and they were the most dissatisfied with AT&T’s services, both for voice and data traffic. These people also rated their data services much lower than users of smartphones on other carriers.
This, of course, goes to show (and/or confirm yet again) that an iPhone on Verizon may mean good sales for Big Red and for Apple, as there potentially will be many people willing to switch carriers – which, in this case, means having to buy a new phone and sign a 2-year agreement.
US Cellular has beat Verizon to the top-rated provider for contract service crown. Sprint has caught up with Verizon in overall satisfaction, even outdoing it in some areas, which is a great accomplishment given that Verizon has claimed the top spot by itself almost every time in the past 7 years.
Via Consumer Reports
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