Rugged Motorola Defy has defective earpiece
According to reports on countless forums, including Motorola’s official one, the Motorola Defy, while rugged, has a flaw – apparently, many batches have earpiece issues. These claims have been verified by Eldar Murtazin of Mobile-review, and the situation certainly doesn’t look good for Motorola.
Although Motorola hasn’t officially acknowledged that a problem exists, its reps limiting themselves to recommending that individuals who face issues should go to a service center, it seems like inside the company the problem is known. However, all the stock for the remainder of 2010 in Europe may have been affected, so unless you want an earpiece that will simply die at some point, you’re probably better off if you just wait a few weeks and make sure you buy a Defy made in December 2010 or even in 2011.
Since there has been no official announcement, it’s anyone’s guess why earpieces would simply stop working. Some forum users are speculating that it has something to do with the 3.5 mm headset jack being (too) close to the earpiece. Using the headset jack may induce a short to the earpiece, or perhaps physically dislodging a connection to the speaker.
Whatever the case is, you’ve been warned: if you get a Defy today, there’s a chance that it comes with a defective earpiece unit. If you already have a Defy, yours may just stop working. Now Motorola will probably replace your unit, but that’s a hassle you should definitely take into account.
Too bad this may spoil the Defy’s rugged mantra a bit.