Samsung Galaxy S4 has swelling battery problem, free replacements offered. But what about Galaxy S3?
Not only is it not selling as well as anticipated, but the Samsung Galaxy S4 has another problem – swelling batteries. Yes, it appears that an unknown number of S4s are affected by this, and people are either seeing their batteries literally grow larger, or they’re lasting a lot less than they should.
Regardless of whether you see severe battery drain or if your battery has swollen, you can go to the nearest Samsung service point and get a free replacement battery that should hopefully not exhibit such behavior. This comes after Samsung has officially acknowledged to Trusted Reviews that the issues described here are real.
The company was compelled to act because it looks like some carriers have seen 30% return rates of Samsung’s latest flagship, most of those on account of the aforementioned battery woes. The most serious problems seem to have occurred in Germany, but Samsung only said that a “limited” number of devices are affected. Whatever that may mean. We’re hoping that the free replacement battery policy will be enforced worldwide, but it’s too soon to tell at this point.
In Samsung’s native South Korea, more and more people are reporting swollen batteries, but not for the Galaxy S4 – for its predecessor, the Galaxy S III. Apparently battery warranty is just six months in Korea, and most of the units seeing issues are around one year old. That means that the warranty doesn’t cover replacements, which understandably has made those affected pretty angry, ET News reports.
It’s unclear if this is simply a case of a bad batch of batteries being produced last October, or if the issue is more widespread. But it’s an interesting ‘coincidence’ that both the Galaxy S4 and the Galaxy S III are seeing similar problems with their batteries. Perhaps Samsung really needs to ramp up quality controls at its battery manufacturing facilities. Or maybe in its race to make handsets as slim as possible and to cram as much capacity as possible into batteries as small as possible, something went wrong – and these could be the consequences.